Frequently Ask Questions
What are the delivery times?
Shipping times vary depending on your location, but most orders are delivered within 5-7 business days. You will receive a tracking number as soon as your order ships.
What if my order arrives damaged or faulty ?
If there’s any issue with your
order, simply contact us with photos and your order number.
We’ll arrange a replacement or refund as quickly as possible.
What are the payment methods ?
All payments are processed through secure and encrypted systems. We accept major credit/debit cards (Visa, Mastercard, American express...) and trusted online payment methods (Paypal, Klarna...).
What if I’m not satisfied with my purchase ?
No worries! We offer a hassle-free return policy. If you’re not 100% satisfied, simply contact our support team, and we’ll assist you with a return or exchange.
What is your return policy ?
You have 14 days after receiving your order to request a return.The product must be unused and in its original condition.Your satisfaction matters to us.
How can I contact customer support ?
You can contact us at any time via our contact form or by email: contact@magnaah.com. Our team will be happy to assist you and usually responds within 24 hours.